How to Order

1. How do I place an order?
First, select the laptop you want and send me a screenshot. Second, I will provide detailed photos and videos of that specific unit. Third, you make the payment. Fourth, I will ship the item to you (if you are in China) or to your freight forwarder (if you are outside of China).
2. How can I make a payment?
You can pay via WeChat Pay or Alipay; I also accept Binance USDT.
3. Where are you based?
Shenzhen, China.
4. What products do you primarily sell?
I sell only Apple laptops.
5. Are these original, authentic products? Yes, all laptops are original, authentic Apple products that have undergone rigorous testing.
6. Is there any after-sales guarantee?
If you encounter any quality or functional issues—excluding damage caused by the user—within one month of receiving your Apple laptop, I will provide a refund or a replacement with an identical configuration.
7. I’ve never met you; how can I be sure I’ll actually receive the goods?
I understand your concern. I run my laptop business through social media platforms like TikTok, Instagram, WeChat Channels, and YouTube. I am a legitimate business owner with a physical storefront; if you happen to be in Shenzhen, you are welcome to visit and make your purchase in person. When making a payment, we can hop on a video call so I can show you the specific laptop, and I will also provide photos and videos when shipping it out.
8. Can I make a purchase if I am not in China?
Yes, but you will need to engage a freight forwarder to help ship the laptop to your country.
9. Where do you ship from?
I ship from Shenzhen, China. You will need to find a freight forwarder based in China.
10. I don’t have a freight forwarder; can I use DHL, UPS, or FedEx?
I wouldn’t recommend it. Their shipping costs are extremely high, and you would also be liable for significant customs duties and import taxes. You can contact DHL, UPS, or FedEx directly to get an estimate of these tax costs.
11. I am not in China; why can’t you ship the laptop directly to me instead of making me find a freight forwarder?
International logistics are subject to strict regulations. Because Apple laptops contain batteries, they are classified as "special goods" and cannot be shipped directly to your country. Therefore, you need a freight forwarder to handle the shipping, customs declaration, and clearance, ensuring the package reaches your doorstep.
12. I am in China; can you ship it directly to me?
Yes, that’s very convenient! I use SF Express, which is both safe and fast. Depending on your location, you should receive your order within 1–5 days.
13. Are the laptops brand new or used? What is their condition?
These are all original, pre-owned Apple laptops. They are graded (e.g., Grade A or B) based on their condition. Before you place an order, I will provide actual photos of the device, clearly showing any scratches or dents so you know exactly what you are getting.
14. What is the battery cycle count? Battery health?
Battery cycle counts vary by unit; I will provide screenshots showing the cycle count and battery health for each specific device. Most units have a battery health of 80% or higher.
What is the keyboard layout? Can the system language be changed?
Most units feature an English keyboard layout. The system language can be switched to any of the supported languages.
Do they come with a charger?
Each unit includes its original power adapter.
Are there any ID locks or activation locks?
All devices have had their ID locks completely removed—there are no iCloud locks. You can simply sign in with your own Apple ID upon receipt.
Which shipping carrier do you use? How long will delivery take?
For domestic shipments, I use SF Express. For international orders, I ship to your freight forwarder’s warehouse; the delivery timeframe depends on your forwarder and the destination country. My responsibility ends once the package is delivered to the freight forwarder.
Who is responsible for customs duties and clearance fees?
I ship to your freight forwarder’s warehouse; any customs duties or clearance fees in the destination country are the buyer's responsibility.
Can I receive the item before making payment?
Cash on delivery (payment upon receipt) is not supported. Full payment is required before shipment. However, you may request a video call to inspect the device thoroughly before finalizing your payment.
What happens if the device is damaged (dents, etc.) during transit?
I record a video of the entire packing process before shipment. Please open and inspect the package upon arrival. We are not responsible for any damage that occurs after the freight forwarder has signed for the delivery; however, if damage is discovered before the freight forwarder signs for it, we will assist in resolving the issue.
Will there be any data from previous users on the device?
All devices are completely wiped and reset. Every bit of old data is removed, ensuring a clean system with no residual user information.
Can you help me source a specific model, year, or configuration?
Please let me know the specific model, year, RAM, and storage capacity you are looking for. If I have it in stock, I will provide a quote; if not, I will let you know honestly.
Is there a password when turning on the laptop?
The default password is typically "1234"; you can change it once you receive the device.
Are issues like a cracked screen, water damage, or damage from drops covered under the after-sales warranty? Damage caused by human error—such as drops, impacts, or exposure to water—is not covered by the warranty. The warranty applies exclusively to hardware malfunctions inherent to the device itself.
26. Can these Macs be updated to the latest macOS?
There are no restrictions; all devices can be updated online to any supported version of macOS. There are no "update locks" or similar barriers.
27. Is your inventory stable? What is the maximum number of units of a single model I can purchase at once?
Inventory fluctuates in real time. Please let me know the specific model, and I will confirm the current availability. For large-volume orders, I recommend placing a pre-order to secure the stock.
28. Where do these used Macs come from?
The devices are primarily sourced from large corporate fleet replacements and individual trade-ins. Every unit undergoes thorough testing and has its Apple ID removed, ensuring they are secure and "clean."
29. How are the devices packaged for shipping? Is there a risk of damage during transit?
We use thick bubble wrap and sturdy cardboard boxes to provide robust cushioning and protection. We also record a video of the packing process for every shipment.
30. Can I perform a comprehensive test after receiving the device? How long do I have?
Please test the device as soon as you receive it. You have a one-month warranty period, which provides ample time to verify all hardware functions. If you encounter any quality issues, please contact me immediately.
31. Why can’t I place an order directly on the website?
This website serves as a showcase for MacBook models, featuring prices, images, and videos. You can browse and select your preferred laptop here, but direct payment is not supported. Please contact me to place an order.
32. Why are there no prices listed? What is "CNY"?
There are no separate "price" buttons on the site; the prices are included in the product titles. "CNY" refers to the currency of China—also known as RMB—with the unit being the "yuan."
33. What is the price in US Dollars (USD)?
The prices listed are in Chinese Yuan (RMB). Since the exchange rate between the RMB and the USD fluctuates, you will need to calculate the current conversion yourself (you can easily find real-time exchange rates via Google).
34. Are all the laptops shown on the website currently in stock?
I update the product information on the website based on actual inventory. New stock is added promptly, and items that have already been sold are removed from the site.